How does the tracking work? When a customer drops off a Royal Mail Tracked Returns® item at a Post Office® branch, the item is weighed, the postcode is taken, and the item is tracked. When you send mail with us using a tracking service, your item gets scanned at various points in its journey. You’ll see this information when you use Track your item . Link to a URL Help tracking items posted to the UK from another country I'm in the UK waiting for a parcel or letter to arrive from another country? Can I track my item? Ask the sender to confirm when.

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